MY EXPERIENCE DURING INTERNSHIP

I have done my internship at Safworks Sdn Bhd as known as Safeguards for two month. All in office are finance department but have more group divided into two in Malaysia and International. In Malaysia such as Safeguards g4s Sdn Bhd, Safeguards Oceanic Holding Sdn Bhd, IQ Works Sdn Bhd, Safeguards Record Management Sdn Bhd and Saito College and International such as Cambodia safeguards. I am reporting to Mr Chenkuan, Finance Analyst and Mr Alfred.

JOB SCOPE

PAYROLL SYSTEM

Key in employee information, payroll information, official information and family information in Payroll system. Payroll information is about employee’s salary and Official information about employee’s position. Keyed in the data based on information that I have from my supervisor in Microsoft Excel, I have to key in data for 280 employees. In semester five of my diploma course, I have studied the subject called “Payroll & Office Software Applications”. This knowledge helped me to understand when I came across with the payroll systems used in the task assigned.

SAITO COLLEGE SYSTEM

I have done was keyed in student details in Saito College System for 95 students and I finish the work in one day. I just key in student details such as name, course, contact number, address, IC no and ID no.

CALL LANDLORDS

I have called the landlords to inform about rental payment date. They have many problem and I manage the problem that they have. I have experience how to handle problem. I have improved my skills in communication. Before I start on making phone calls, I was quite nervous on how should I greet, address and talk to the person. When I had my first conversation on the phone, I felt quite confident that I am able to talk on the phone properly.

AUTO COUNT SYSTEM

This system that all finance used in office. I used this system to key in purchase order, purchase invoice, and received payment, that's all data I have done key in used this system. But have more data can key in use this system. Some new knowledge I was gained during my internship. I learnt how to use Auto Count system.

CONTRACT AND ROSTER SYSTEM

This system that I used to key in roster data. Some new knowledge I was gained during my internship. I learnt how to use Contract and Roster System, how to key in roster data in system. My supervisor commanded me to handle the part timer to guiding me to do the roster, if I still do not understand I can ask him. Key in roster data based on the roster for the month in Microsoft Excel. Keyed in the roster accurately will be the first step of making sure salary coming out accurately at the end of the month. Otherwise, guards will not get salaries which there are entitled to. HR department have to make sure salary for employees are accurate.

Skill and knowledge that I have during internship is skill improvement such as communication skills, punctual, telephone skills, computer skills and knowledge such as time management and monitor people to do their work properly. Internships are professional apprenticeship experiences that give students the opportunity to gain practical experience in a professional environment. It is the opportunity for a student to take what they have learned in the classroom and apply it in the real world.The internship is the first opportunity to know what it is like to work in an office, to learn how to dress up and perform in a professional manner, and to apply professional skills and talents. It is a chance to develop communication and interpersonal skills, to build your knowledge base about a specific field, and to practice a higher level of responsibility and confidence.

TIPS FOR INTERVIEW

You've got the interview! Now you want to make the kind of impression that will get you the job. Using the 4 Ps will help you present yourself confidently and professionally.

1) Prepare

• Being ready for the interview will boost your confidence and increase your effectiveness.
• Find out about the organization and the job you're applying for. This will show the interviewer you're motivated and keenly interested in the position. Use the following suggestions to find the information you need
• Study the organization’s website. Get a feeling for how it operates and how it views its employees. Look for:

             - The latest annual report

             - Recent news releases

             - The vision statement and goals

• If you can't find the information online, call or visit the organization and ask for the latest brochures, annual report and other publications.
• Be sure you know what the position requires:

             - Review the job posting.

             - Ask the human resources department or hiring manager for a job description.

             - Find out more about the job from someone who works for the organization.

             - Talk to someone in your network who does similar work.

• Identify the positive qualities you bring to the job. This will raise your self-confidence. Make a list of your

             - Skills and knowledge

             - Interests

             - Values

             - Personal characteristics

• Identify your accomplishments and be ready to talk about them. Interviewers want to know about your track record—they often use your past performance to predict your future success. Here are some tips to help you prepare: 

- Create a master list of accomplishments from your work, leisure and volunteer activities, and include the results you achieved.

- Review your accomplishments. Which are related to the requirements of this position?

- Put yourself in the interviewer's position and write down questions you would want to ask a potential employee.

- Describe situations that showcase your accomplishments using the Situation, Task, Action, Result and Skills (STARS) technique.

2) Practice

• Practicing what you're going to say and how you're going to say it will help you speak confidently about your skills and accomplishments. It's a good idea not to memorize what you want to say. Instead, figure out which key points you want to focus on.
• Review the questions you've come up with and the situations you've described in the previous section. Decide which situations would make good responses to the questions. Practice answering the questions using STARS descriptions of your accomplishments.
• The interview is also your opportunity to ask questions. List 3 things you want to know about the job or the organization, and practice asking questions about them. Make sure you couldn't be expected to know the answers from your research. Leave questions about salary, vacations or other benefits until after you receive a job offer.
• Record your answers so you can see and hear how you perform. It's also a good idea to role-play the interview with a friend.

3) Present

• How you present yourself in the interview—your appearance, attitude and body language—is vitally important. It's normal to be anxious but acting as if you're confident, even when you aren't, can have a positive effect on both you and the interviewer. Use these suggestions:

a) Dress the way you expect the interviewer to dress. Be clean, neat and well groomed.

b) Smile, introduce yourself and shake hands firmly with the interviewer when you meet. Stay standing until you're offered a chair.

c) Sit up straight with your feet on the floor. Leaning back can make you seem uninterested, while sitting on the edge of your chair can make you seem tense.

d) Keep your hands still in your lap or on the arms of your chair, except when you're making a point. Don’t cross your arms.

e) Make eye contact, and smile when it's appropriate.

4) Participate

• The interview is also your chance to show your positive attitude and your communication skills.

a) Turn off your cell phone when you arrive at the interview and leave it off until you leave. Use a pen and paper to make notes, rather than a laptop or other device.

b) Follow the interviewer's lead. Even unusual or irrelevant questions get asked for a reason.

c) Listen closely to the questions so you can answer them accurately. If you don't understand a question, politely ask the interviewer to rephrase it. If you don’t know the answer, say so.

d) Take a moment to think before you answer a question. Be pleasant, sincere and direct. Stay on topic.

e) Avoid answering with only "yes" or "no." Try to figure out what the interviewer wants to know and answer with that in mind.

f) Follow up after the interview with a thank you note or email that emphasizes 2 or 3 reasons why you're the best candidate for the job.

Using the 4 Ps will help you make a strong first impression in your next interview. Each interview that's a positive experience moves you closer to the interview that lands you a job.